SIMANTAP PUAS: Revolutionizing Service Feedback in PKM-Guluk Guluk, Sumenep, East Java. This innovative application streamlines community feedback, offering two distinct survey methods – a standard survey and a customizable questionnaire – all in compliance with the Indonesian Minister of Administrative Reform and Bureaucratic Reform's regulations.
User feedback is securely stored in an online database, facilitating the generation of comprehensive reports detailing service quality and performance. These reports, culminating in a Community Satisfaction Index, leverage the precision of Likert scale measurements for accurate data analysis. Administrators gain complete control over questionnaire content, allowing for targeted inquiries and addressing specific areas of dissatisfaction. Furthermore, a dedicated module enables easy report printing for efficient internal dissemination.
Key Features of SIMANTAP PUAS:
- Dual Survey Modes: Choose between a standard survey or a fully customizable questionnaire to best suit your needs.
- Regulatory Compliance: Developed in strict adherence to Ministerial Regulation No. 14, guaranteeing compliance with all relevant standards.
- Centralized Online Database: All feedback is securely stored and readily accessible via an online database.
- In-depth Reporting: Generate detailed reports analyzing Interval Value, Conversion Interval Value, Service Quality, and Performance Services Unit metrics for actionable insights.
- Reliable Likert Scale: Employing the proven Likert scale ensures accurate and comprehensive data collection.
- Convenient Report Printing: A dedicated feature allows administrators to easily print reports for internal use and distribution.
Summary:
SIMANTAP PUAS offers a streamlined, standardized, and regulatory-compliant approach to gathering and analyzing community service feedback. The application's robust reporting features, coupled with the accuracy of the Likert scale and convenient printing functionality, empower management to effectively identify areas for improvement and enhance overall community satisfaction. Download the app today and begin improving your community's experience.
