Airtel Tribe is your one-stop shop for all retailers, revolutionizing the way you manage both customer service and your own account with Airtel. The Retailer Tribe App empowers retailers to efficiently handle a wide range of customer services. From new customer registrations and editing existing ones to handling SIM SWAP, Mobile Number Portability (MNP), airtime/bundle purchases, AM cash in/out, bill payments, and EVD/AM transfers for other retailers, the app ensures seamless operations.
Moreover, the app allows retailers to take full control of their Airtel account. You can view and edit your profile, manage stock through viewing, updating, requesting, and buying, and explore your sales hierarchy. The app also facilitates AM/EVD pin resets and account unlocks, agent loans, and banking services directly from your account. Keeping track of your business is easy with features that allow you to view transaction histories, commissions earned, and performance metrics on Airtel services. Retailers can perform self-service tasks and submit service requests to Airtel with ease. Additionally, the app supports key training notes, surveys, and manages digital notices to keep you informed and up-to-date.
Designed to cater to Airtel Africa's diverse market, the Airtel Tribe App is available in both English and French, ensuring accessibility across regions. Its user-friendly interface is key to enhancing business productivity for retailers.
What's New in the Latest Version 2.28.0
Last updated on Oct 9, 2024
Minor bug fixes and improvements. Install or update to the newest version to check it out!
