A recent Destiny 2 update inadvertently wiped out a large number of players' usernames due to a malfunction in the game's moderation system. This article details the developers' response and outlines steps players can take.
Destiny 2 Username Glitch: Bungie Issues Name Change Tokens
Bungie, the developer of Destiny 2, is addressing a significant issue where many players' Bungie Names (account usernames) were unexpectedly changed after a recent game update. Affected players found their names replaced with "Guardian" followed by a random number sequence. This widespread problem, starting around August 14th, stemmed from a bug in Bungie's name moderation system.
Bungie's official Twitter (X) account confirmed the problem, stating they were investigating and would provide an update, including a free name change token for all players, the following day.
Bungie's name moderation usually flags and changes usernames that violate their terms of service (offensive language, personal information, etc.). However, in this case, numerous players, some with unchanged usernames since 2015, were affected without cause.
Following their investigation, Bungie announced they'd identified and fixed the root cause of the accidental name changes, preventing further occurrences. They reiterated their plan to distribute free name change tokens to all players as a compensation. While the exact timing of the token distribution isn't specified, Bungie assures players that further communication is forthcoming.
Players experiencing this issue are advised to remain patient and await further updates and the distribution of the promised name change tokens from Bungie.