The "TicketEasy" function allows customers to monitor the status of their service tickets at CTM stores. Additional features include automated CTM Wi-Fi configuration, phone and equipment maintenance status updates, detailed information on IDD, local calling, and data roaming plans, and a locator for nearby CTM stores.
For activated CTMBuddy accounts, enhanced functionality is available. Postpaid customers benefit from usage tracking and QR code bill payment, while prepaid users can conveniently check remaining usage and expiry dates. Online application submission, CTM membership verification, rewards program access, and CTM Wi-Fi password reset options are also included.
CTMBuddy offers significant user advantages:
- Usage Monitoring: Real-time tracking of mobile data, service usage, and CTM Wi-Fi.
- Bill Management: Effortless bill viewing and payment.
- Bonus Points Access: Convenient management of CTM Bonus Points, including balance checks, expiry dates, and reward redemption.
- Online Service Applications: Streamlined online application process for various CTM services.
- TicketEasy: Efficient tracking of service tickets and their status at CTM locations.
- Device Maintenance Tracking: Access to the status of phone and equipment maintenance.
Please note: Certain features, such as usage tracking and QR code bill payment for postpaid users, remaining usage and expiry dates for prepaid users, online applications, CTM membership verification, rewards program access, and CTM Wi-Fi password reset, require account activation through the CTMBuddy app.
