MindsEye, the debut title from Build A Rocket Boy, has faced a rocky launch, with reports of last-minute cancellations of sponsored streams and players securing refunds. The developer has since released an official statement expressing deep disappointment over the game’s ongoing issues.
The game officially launched on June 10 for PlayStation 5, Xbox Series X|S, and PC via Steam. However, it has received a “mixed” user review rating on Valve’s platform, with complaints primarily centered around performance problems, bugs, glitching AI, and frequent crashes. Some players have even managed to secure refunds—remarkably including Sony’s usually rigid refund policy—drawing comparisons to the infamous *Cyberpunk 2077* launch in late 2020. Unlike MindsEye, *Cyberpunk 2077* was eventually removed from the PlayStation Store, though there is currently no indication that such a fate awaits MindsEye.
PlayStation is allowing refunds for MindsEye [Twitter post] https://t.co/zzaHbNt3ET pic.twitter.com/KclpMTwSJi
In addition to player frustrations, several streamers have reported unexpected delays or cancellations of sponsored MindsEye livestreams. As noted by Kotaku’s Ethan Gach, popular streamer CohhCarnage revealed he was pulled from a scheduled MindsEye stream mere moments before going live:
“For the first time in my streaming career, I changed my title for a sponsored stream, added the profile button, and set up the command—all ready to start at 8 PM. As the game was loading, my management contacted me saying the sponsor didn’t want to proceed and wanted to reschedule. Honestly, it sounds like the right decision for MindsEye.”
Another streamer, DarkViperAU, struggled to maintain composure during their sponsored MindsEye broadcast, breaking into uncontrollable laughter while describing where viewers could purchase the game.
Sponsored MindsEye streamer can't keep it together when telling viewers where they can buy the game. [Twitter post] pic.twitter.com/kdR3EuGims
Developer Responds to Launch Issues
In response to the growing concerns and negative feedback over the past 24 hours, Build A Rocket Boy took to its Discord server to issue a direct message to the MindsEye community. The team expressed genuine remorse over the current state of the game and outlined plans for immediate fixes.
“We are heartbroken that not every player was able to experience the game as we intended,” the statement read. “Our priority is optimizing performance and stability so that every player, across every device, can enjoy an equally high-quality experience.”
The development team confirmed that a memory leak affecting approximately one in ten players was identified as the primary cause of frequent crashes. A hotfix targeting this issue, along with other commonly reported bugs, is being rushed out—expected within the next 24 hours for PC, pending console certification for PlayStation and Xbox versions.
“We are fully committed to ensuring all our players have a great experience, and we will continue to provide frequent and transparent updates. We will do our best to respond to all your comments and feedback.”
The studio also thanked its player base for their continued support, emphasizing the importance of the community during this challenging period.
“Thank you for playing MindsEye. Thank you for your understanding and continued support—it truly means the world to us. We’re grateful and blessed to have you on the journey with us.”
Roadmap for Fixes and Improvements
Following the statement, Build A Rocket Boy shared a detailed plan for upcoming patches. By the end of June, players can expect ongoing improvements in performance and stability, rebalanced difficulty settings for the “hard” mode, updated animations, and enhanced AI behavior.
Whether these updates will be enough to restore confidence in MindsEye remains uncertain. While Steam’s concurrent player count (peaking at 3,302) doesn’t tell the full story—especially for single-player titles—it does offer a snapshot of initial interest. For now, the team is focused on delivering meaningful changes and maintaining open communication with fans.
